Training and Entry-Level Employment Programme (TEEP) for:

Sales and customer service assistance

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Employment P. (TEEP)

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    Over 16 years old and graduated from sixth form (E.S.O.)


    Morning group: 8 am – 2:30 pm


    1 academic year

    Sales and customer service assistant

    This Training and Entry-Level Employment Programme is an introduction to the professional field of Sales and Marketing. Students learn how to carry out storage and marketing assistant operations for products and goods, such as processing data related to business, always adhering to the corresponding regulations.

    The programme includes practical work experience in a company, giving students access to the real working world.

    Upon completing the TEEP, students will receive the COMT0122 Sales Assistant certificate. They will be equipped with the knowledge they need to pass the entrance exams to other vocational training courses, as well as other training centres where adults can complete their secondary education (G.E.S.O.). As such, the programme helps facilitate both the students’ entry into employment and continued education and training.

    Potential career paths

    • Sales assistant
    • Stock replenisher
    • Order processing
    • Local delivery person

    What you’ll learn. Programme of study

    This Training and Entry-Level Employment Programme (TEEP) in Sales and Customer Service Assistance is a one-year course consisting of 1,000 hours, which are divided between 820 hours in the classroom and at least 180 hours of in-company practical work experience. Below you can see which subjects you’ll be studying.

    Programme of study
    Programme of study

    Targeted vocational training:

    • Point of sale assistant roles
    • Order preparation
    • Handling and moving stock using pallet trucks and hand trucks
    • Basic customer care
    • Assistant storage operations

    General training:

    • Guidance and resources for personal development
    • Knowledge of the social setting and the professional working world
    • Languages, maths and information and communication technology

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