Vocational training:

Sales & Customer Assistant

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    Requirements

    Young people between 16-20 without ESO and mild or moderate intellectual disability

    Timetable

    9-14:30

    Duration

    4 training courses

    Sales & Customer Assistant

    These studies develop skills to carry out auxiliary tasks in marketing, merchandising, order preparation and product sales, and reprography work, observing the corresponding occupational risk prevention and environmental protection standards, as well as communication skills, personal autonomy and participation in community activities.

    The duration is 3,360 hours, distributed over four academic years. The last year includes training in workplaces.

    Auxiliar en vendes

    Potential career paths

    Completing the itinerary entails obtaining:

    • The academic and professional certificate with the final qualification obtained and the accreditation of the professional skills achieved
    • The COMT0211 certificate of professionalism in auxiliary commercial activities issued by the labor administration.
    Requirements
    Professional Modules Year 1
    Professional Modules Year 2
    Professional Modules Year 3
    Professional Modules Year 4
    Requirements

    Young people with special educational needs associated with mild or moderate intellectual disability who are at least 16 years old and at most 20, in the calendar year of the start of the itinerary and preferably who have not obtained the degree of graduation in compulsory secondary education.

    Exceptionally, young people who are of the age and needs indicated above and who have obtained the degree of graduation in compulsory secondary education but cannot access ordinary vocational training courses may also be accepted.

    Professional Modules Year 1

    MP08 Initiation to work activity
    MP01 Healthy life and self-care
    MP02 Communication and interpersonal relationships
    MP12 Tutoring I
    Lecture Hours: 875

    Professional Modules Year 2
    • MP16 Basic merchandising techniques
    • MP17 Customer service
    • MP03 Living in nearby environments
    • MP04 Use of establishments and services
    • MP09 Business organization
    • MP13 Tutoring II
    • Lecture hours: 875
    Professional Modules Year 3

    MP18 Order preparation and product sales
    MP19 Reprographic work
    MP05 Personal organization
    MP06 Community activities
    MP10 World of work
    MP14 Tutoring III
    Lecture hours: 875
    MP20 FCT*

    * In exceptional and justified cases, the General Directorate of Initial Vocational Training and Special Regime Education may authorize an advance of the timing of the internships.

    Professional Modules Year 4

    MP07 Citizen Participation
    MP11 Workplace Development
    MP15 Tutoring IV
    MP20 FCT
    Lecture Hours: 735*

    * 4 hours per day for 3 days per week.

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